"heavy" Users of Electronic Mail: an Interview Study
نویسنده
چکیده
A field study based on how e-mail is used as a work tool for communication within an organisation was conducted. Interviews was based on questions concerning communicative, cognitive and
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مصاحبه الکترونیک در پژوهش‌های کیفی
Interview is one of the most common tools among many social and human researches, which has been increasingly taken into account in recent years by expanding the quality and integrative approaches. An interview is usually a deliberate pre-designed conversation about a specific topic in which at least two person are involved. The person who devise the interview questions is the interviewer and t...
متن کاملHeavy Users of Electronic Mail
A field study was conducted using a questionnaire and interview:; concerning how electronic mail (E-mail) is used as a work tool for communication. The questionnaire, distributed electronically within a large organization, showed that employeessending and receiving large numbers of E-mail messages are not the same employees having problems handling E-mail. Managers seem to have problems to a la...
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Background and Objectives: Human factors are critical in the research and development of various products, but the wideness and unclarity of different aspects of these factors make it difficult to extract the demands of users. Studying emotional aspects of users' behavior with respect to products, as well as interviewing them, is considered an efficient tool for extracting design demands. Me...
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تاریخ انتشار 1996